Australian School of Tourism and Hotel Management
ASTHM
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STUDENT SERVICES AND REGULATIONS A - Z

Issuing Results and Qualifications

1.1 Qualifications
The final course testamur (Certificate, Diploma, Degree) will be issued after all required competencies have been achieved for your course.
Qualifications are issued four weeks after each term end. No requests for earlier issuance will be considered.

1.2 Academic Transcript
Students are able to print their Academic Transcript for previous semesters at any time throughout their studies. The Academic Transcript will list all subjects and their outcomes. Students that need to be re-assessed in one or more subjects must do so prior to commencing any subsequent semester of study. Transcripts are only available to current students via student Login. Academic Transcripts are not official documents and are only an indication of the student’s academic progress. Please note that Academic Transcripts are not available after the final qualifications have been issued.

1.3. Statement of Attainment
A Statement of Attainment will be issued to students who, upon completion of their course have not achieved all of the required competencies for the course. In this case you will be required to re-enrol into the outstanding subjects in order to achieve the final qualification.

1.4 Letter of Completion
A letter of completion will only be issued after successful or unsuccessful completion of the whole course.
A complimentary letter of completion will be issued with the end qualification.

2. SCU Students enrolled in Higher Education courses

2.1 SCU Academic Transcripts
Students enrolled in ASTHM subjects will be able to print their Academic Transcripts from the Login area. However, for the SCU subjects, a web-based copy of your Academic Transcript may be downloaded at any time from MyEnrolment at SCU. Once you have completed your course of study, you are provided with one final Academic Transcript from SCU, free of charge, as part of your graduation package. A fee of $15 will be charged for all other transcripts, ($17 for overseas students), and will be provided on receipt of written request and appropriate payment to SCU Student Services. A credit card option is also available. For further information please contact by email exams@scu.edu.au or by telephone (02) 6620 3449 or write to: Student Services, Southern Cross University, PO Box 157, Lismore, NSW, 2480.

2.2 SCU Qualifications
Your degree for SCU higher education courses will be issued by SCU upon graduation. Graduation is the ceremony in which you, as a graduand of the University, receive your degree, diploma or award from the Chancellor and become a graduate. After graduation, you are entitled to use the title and origin of your degree after your name. Graduation ceremonies are held each year in Lismore, Coffs Harbour and Sydney. For further information contact the Graduation Officer on (02) 6620 3339.

3. Acceptance of issued documents
Any discrepancies with issued Degrees, Qualifications and/or Statements must be addressed to the Head of Department in writing within 28 days of the date of issue. Following this period the school accepts your acknowledgement that your record is accurate.

4. Student Address
If you leave Perth after completion of your studies please ensure to leave your postal address with Student Services in order to receive your Statement or Qualification by mail.

5. Issuing of Results and Qualifications
All documents listed above will only be issued once all outstanding fees due and payable in accordance with the Terms and Conditions have been paid in full. In particular the Refund Policy applies in the event a student chooses to withdraw from their course.

6. Re-issue of Statement of Attainments and final course qualifications
The School reserves the right to charge a fee of $30.00 for each reprint.