Australian School of Tourism and Hotel Management
Academic Publications
HOME
 about us
 awards
 registrations & memberships
 Southern Cross University
 conferences & publications
 visiting scholars
 governance
 resources & facilities

PROSPECTIVE STUDENTS

INTERNATIONAL

COURSES

APPRENTICESHIPS

STUDENT SERVICES

STAFF

LOGIN

ALUMNI

CONTACT

NEWS & FACTS

CAREER &
JOB OPPORTUNITIES


INDUSTRY/EDUCATION PARTNERS



 
Apacchrie Conference


ASTHM is proud to have hosted the Apacchrie Conference. For details please click here.

ASTHM has alo been an active member at a number of other conferences including;

• APacCHRIE - Beijing, CHINA
• iCHRIE - Dallas, Texas, USA
• 8th International Joint World Cultural Tourism Conference - KOREA
• APacCHRIE - Perth, AUSTRALIA
• International Tourism Conference - Alanya, TURKEY
• iCHRIE - Atlanta, Georgia, USA
• 9th International Joint World Cultural Tourism Conference - Seoul,KOREA
• APacCHRIE - Singapore
• iCHRIE - San Francisco, California, USA
• EuroCHRIE - Helsinki, FINLAND


Academic Publications

Refereed Conference Papers

D’Gama, J. & Ogle, A. (2010). Indian Cuisine in Australia: EMUfication of the Peacock? CAUTHE, Hobart.

Eliseyeva, N. & Ogle, A. (2009). Globalization of ethnic cuisines: From Russia with love? ANZMAC, Melbourne.

Eliseyeva, N., Ogle, A. & Cripps, H. (2010). An exploratory study of whether the phenomenal uptake of electronic lockset systems is related to bandwagon effect or natural progression. 2010 Academy World Business Marketing and Management Development (AWBMAMD) Conference, Oulu.

Gharavi, H., Ogle, A., & Dwivedi, Y. K. (2005). Infusion of the Internet and Indigenous Tourism: an Australian framework, 13th European Conference on Information Systems, Regensburg.

Ogle, A. & D’Gama, J. (2010). Hotel advertising: The case study of an Australian in-flight magazine. CAUTHE, Hobart.

Ogle, A., Grainger, S. & Dong, X. (2010). Criteria for Selecting General Managers for Five Star Hotels in Beijing. ApacCHRIE, Phuket.

Ogle, A., Mao, I. & Li, J. (2009). Hotel lobby ambient lighting: A case study of Perth hotels. ApacCHRIE, Singapore.

Ogle, A., Nosaka, K., & Pettigrew, S. (2005). An exploratory study on the role of management tone in hotel guest questionnaires. ANZMAC, Fremantle.

Ogle, A. & Rowe, M. (2009) Guest questionnaire-derived information sharing by hoteliers: A case study. ApacCHRIE, Singapore.

O'Rourke, F., Yan, H., Zhao, S., Zorn, S., Murphy, J., Veheim, T., & Hval, I. M. (2007). The Impact of Language and Animation on Banner Click-Through Rates. ANZMAC, Dunedin.

Rowe, M. & Ogle, A. (2005). Do Hotels Collaborate Around IT: The Case of Two Perth Hotels. Tourism Enterprise Strategies (TES2005), Melbourne. (Best Paper Award)

Tocanne, C. & Ogle, A. (2009). Ambassadorial role playing as a competitive advantage in international hospitality: Pourquoi pas? CAUTHE, Fremantle.

Zorn, S., Bellman, S., & Murphy, J. (2008). Identifying and Managing Valuable Prospects for Services. AMA summer conference, San Diego.

Zorn, S., Ismail, A. F., & Murphy, J. (2009). Acquisition Methods and Customer Lifetime Value. ANZMAC, Melbourne.

Zorn, S., Jarvis, W., & Bellman, S. (2008). Identifying Customers Likely to Churn. ANZMAC, Sydney.

Zorn, S., & Murphy, J. (2009). Identifying and Managing Valuable Prospects. ACR AP, Hyderabad.

Zorn, S., & Murphy, J. (2007). The Marketing Implications of Traditional and ICT-Mediated Leisure Activities. ANZMAC, Dunedin.

Zorn, S., & Dickinger, A. (2007). Compensation Models for Interactive Advertising. I-media, Graz.

Refereed Journal Articles

Alonso, A. & Ogle, A. (2008). Exploring design among small hospitality and tourism operations. Journal of Retail & Leisure Property, 7(4), 325-337.

Alonso, A. & Ogle. A. (2009). Impact of daylight savings on small hospitality and tourism businesses: A Western Australian case study, Journal of Tourism and Hospitality Research, 9(4), 314–324.

Alonso, A. & Ogle, A. (2008). Importance of design for small Western Australian wineries. Journal of Retail & Leisure Property, 7(2), 139-147.

Dickinger, A., & Zorn, S. (2008). Compensation Models for Interactive Advertising. Journal of Universal Computer Science, 14(4), 557-565

Gharavi, H., Ogle, A. & Berwick, P. (2009) Infusion of the Internet and Indigenous Tourism: A framework for Australia, Journal of Hospitality and Tourism, 7(1), 44-61.

Ogle, A. (2009) Making sense of the guestroom, Journal of Retail & Leisure Property, 8(3), pp. 159-172.

Zorn, S., Jarvis, W., & Bellman, S., (In Print). Attitudinal Perspectives for Predicting Churn, Journal of Research in Interactive Marketing.

Zorn, S., Lee R., & Murphy, J., (In Print). The Marketing Implications of Traditional and ICT-Mediated Leisure Activities, Journal of Behaviour & Information Technology.

Books/Monographs

Ogle, A. (2009). The Guest Questionnaire: Tired hotel industry legacy or latent Service Encounter goldmine? Sarrbrücken: VDM Verlag Dr Müeller.

Ogle, A. & Berwick, P. (2010). Education-Industry Relevance: An early case study on hospitality management education in the Macau SAR. Sarrbrücken: VDM Verlag Dr Müeller.

Woodside, A., Megehee, C., & Ogle, A. (Eds) (2009). Perspectives on Cross-Cultural, Ethnographic, Brand Image, Storytelling, Unconscious Needs, and Hospitality Guest Research, Advances in Culture, Tourism, and Hospitality Research, Vol.3. Bingley: Emerald Group Publishing Limited.

Book chapters

Hlawatsch, M., & Zorn, S. (2006). Lieferantenintegration bei der CardTech AG. In J. Janovsky, et al. (Hrsg.) Management-Kompetenz durch Fallstudientechnik, Talente erkennen und entwickeln, Gabler 2006

Ogle, A. (2009). Morphology of a hotel tradition: The guest questionnaire. In A. G. Woodside, C. Megehee, & A. Ogle (Eds.), Advances in Culture, Tourism and Hospitality Research (Vol. 3). Emerald Group Publishing Limited.

Rowe, M. & Ogle, A. (2007) Collaborative commerce and the hotel industry. In W. Pease, M. Rowe, & M. J. Cooper (Eds.), Information and Communication Technologies in Support of the Tourism Industry. Hershey, P.A.: Idea Group.

top

ANY QUESTIONS?
Check our FAQs for more information or give us a call on 9322 3202