Australian School of Tourism and Hotel Management
Hotel Management
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SIT50307 - Diploma of Hospitality


DIP0002 Introduction to Tourism and Hospitality Management



Key
Units:
 

SITXHRM005A Lead and manage people
SITXHRM007A Manage workplace diversity
SITXCOM003A Deal with conflict situations
SITXMGT001A Monitor work operations
SITXMGT002A Develop and Implement Operational Plans
SITXMGT006A Establish and Conduct Business Relationships
SITXOHS003A Identify hazards, and assess and control safety risks
SITXCCS003A Manage quality customer service

Core
Core
Core
Core
Core
Core
Specified Elective
Core

DIP0003 Introduction to Tourism and Hospitality Marketing


Key
Units:
 
SITXMPR004A Coordinate marketing activities
SITXMPR005A Develop and manage marketing strategies
SITTPPD001A Research, assess and develop tourism products
Specified Elective
Specified Elective
Elective

DIP0004 Tourism Theories and Practises


Key
Units:
 
SITTIND001A Develop and update tourism industry knowledge
SITXCOM005A Make presentations
SITTPPD002A Research tourism data
SITTTSL002A Access and interpret product information
Elective
Specified Elective
Elective
Not Required - Awardable

DIP0005 Human Resource Management in the Tourism and Hospitality


Key
Units:
 
SITXHRM003A Roster staff
SITXGLC001A Develop and update legal knowledge required for business compliance
SITXHRM001A Coach others in job skills
SITXCOM001A Work with colleagues and customers
SITXCOM002A Work in a socially diverse environment
Core

Core
Core
Core
Core

DIP0007 Hospitality Services Management


Key
Units:
 
SITHIND003A Provide & co-ordinate hospitality service
SITXCCS002A Provide quality customer service
SITXOHS001A Follow health, safety and security procedures
SITXOHS004A Implement and monitor workplace health, safety and security practises
SITXOHS005A Establish and maintain an OHS system
Core
Core
Core

Core
Core

DIP0008 Food and Beverage Management


Key
Units:
 
SITXINV001A Receive & store stock
SITXINV002A Control & order stock
SITXFIN001A Process financial transactions
SITHFAB001A Clean and tidy bar areas
SITHFAB002A Operate a bar
SITHFAB003A Serve food and beverage for customers
SITHFAB004A Provide food and beverage service
SITHFAB009A Provide responsible service for alcohol
SITHFAB012A Prepare and serve espresso coffee
SITXOHS002A Follow workplace hygiene procedures
Core
Core
Specified Elective
Specified Elective
Specified Elective
Specified Elective
Specified Elective
Specified Elective
Specified Elective
Core

DIP0011 Communications in Organisations


Key
Units:
 
BSBWOR204A Use business technology
SITXADM003A Write business documents
COM01B Success in Tertiary Education

Specified Elective
Specified Elective
Not Required - Non Awardable

DIP0012 Financial Information for Decision Making


Key
Units:
 
SITXFIN003A Interpret financial information
SITXFIN004A Manage finances within a budget
SITXFIN005A Prepare and monitor budget
Core
Core
Core

Key

 
Core
Compulsory

Specified Elective
Compulsory*

Elective
Compulsory*

Not Required - Awardable
Students will qualify for the award without successful completion of this unit.
Not Required - Non Awardable
Additional Learning Support Unit. Students will qualify for the award without undertaking this unit.
Note: students progressing to Higher Education programs will be required to complete this unit.

* (may be substituted for RPL or Credit Transfer in accordance with National Training packaging rules)

Please note: The course curriculum may be subject to change.

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